Terms & Conditions

Acceptance & Eligibility

By creating an account, activating a licence, or using the Services, you agree to these Terms and to the documents incorporated by reference: our EULA, Acceptable Use Policy, and Privacy Policy. If you don't agree, don't use the Services. You must be 18 or older (or the age of majority where you live) and able to form a binding contract. If you use the Services for an organization, you confirm you're authorized to bind it, and "you" includes that organization.

Accounts & Security

Some features require an account, and corporate subscriptions use work-account sign-in (SSO) managed by the customer organization. You agree to provide accurate information and keep it current, to keep your credentials and licence keys confidential, and to notify us promptly at [email protected] of any unauthorized use. We are not liable for loss arising from your failure to safeguard your credentials or keys.

Subscriptions & Billing

Our software is offered on a subscription basis. Current plans, prices, seat or device limits, and features are shown at the point of purchase. In general, Individual plans are device-bound (a licence key activates a limited number of your own devices) and Corporate plans are seat-bound (each seat is for one authorized user, subject to a minimum). Entitlements are enforced by our licence service, and attempts to exceed or circumvent limits are prohibited. New products become subject to these Terms when offered.

Subscriptions are billed in advance and renew automatically each cycle unless cancelled before the renewal date; you authorize us and our payment processor to charge your payment method at the then-current rate until you cancel. Fees are exclusive of taxes, which are your responsibility except taxes on our net income. We may change prices with reasonable advance notice, effective at your next renewal; you may cancel before a change takes effect.

You may cancel any time in your account settings or by emailing [email protected]. Cancellation stops future renewals; access continues to the end of the current period. Refunds are governed by our Refund & Returns Policy.

Free Reader Tier

Our free reader tier is offered free of charge, "as is," with limited functionality, and may be changed or discontinued at any time. These Terms, the EULA, and the Acceptable Use Policy apply to it.

Licence & Acceptable Use

Your right to install and use our software is a limited, non-exclusive, non-transferable, revocable licence governed by our EULA, which is incorporated here by reference; the EULA controls in any conflict about the software licence. Your use must also comply with our Acceptable Use Policy, which prohibits illegal use, harmful or infringing content, malware, harassment, unauthorized access, and circumvention of licensing or device/seat limits. Violation is a material breach of these Terms.

Intellectual Property

The Services and all software, designs, logos, trademarks, and content are owned by Crestora Labs or its licensors and protected by law. Except for the limited licence in the EULA, no rights are transferred to you. "Crestora Labs," "Crestora," and related names and logos are our trademarks; don't use them without our written permission.

Third-Party Services & Privacy

The Services rely on third-party providers (for example, a payment processor such as Stripe, and identity, hosting, and delivery providers), whose own terms and privacy policies may apply; we are not responsible for their acts or content. Payment card data is handled by our payment processor, and we do not store full card numbers. Our handling of personal information is described in our Privacy Policy.

Software Updates

Our applications automatically check for and install updates, which may include fixes, security patches, new features, or changes to functionality. You agree to receive them, and we may modify or discontinue features at any time.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DATA WILL BE ACCURATE OR PRESERVED.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRESTORA LABS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNT OF FEES YOU PAID FOR THE SERVICES DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ASSERTED, INCLUDING BREACH OF CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY. YOU ACKNOWLEDGE THAT THIS LIMITATION REFLECTS A REASONABLE ALLOCATION OF RISK AND IS A FUNDAMENTAL BASIS OF THE BARGAIN BETWEEN YOU AND CRESTORA LABS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

Indemnification

You agree to defend, indemnify, and hold harmless Crestora Labs, its affiliates, and their officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your use of the Services, your violation of these Terms, the EULA, or the Acceptable Use Policy, your violation of any law or third-party rights, or content or data you process using the Services.

Suspension & Termination

We may suspend or terminate access, in whole or part, with or without notice, if we reasonably believe you've breached these Terms, the EULA, or the Acceptable Use Policy, your use poses a security or legal risk, or the law requires it. You may terminate by cancelling and ceasing use. On termination, your software licence ends, and provisions that should survive by their nature (including intellectual property, disclaimers, limitation of liability, and indemnification) survive.

Dispute Resolution & Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by JAMS under its Comprehensive Arbitration Rules & Procedures and its Mass Arbitration Procedures and Guidelines, except as modified by these Terms. The arbitration will be conducted on an individual basis, seated in Brevard County, Florida, and you waive any right to participate in a class action, except where prohibited by law. Either party may still bring an individual claim in small claims court where eligible.

Informal resolution first. Before starting arbitration, you agree to send us a written Notice of Dispute using the contact details in Section 16 and to give us thirty (30) days to resolve the matter informally.

Opt-out. You may opt out of this arbitration agreement by notifying us in writing within thirty (30) days of first accepting these Terms; opting out will not affect the remaining provisions of these Terms.

Non-severability of the class-action waiver. If the class-action waiver above is held unenforceable, the entire agreement to arbitrate will be void, and any dispute will instead be resolved in the state or federal courts located in Brevard County, Florida, rather than by class or representative arbitration.

Changes to These Terms

We may update these Terms. For material changes, we'll give notice through the Services or other reasonable means and update the "Last updated" date. Continued use after changes take effect means you accept the revised Terms.

Entire Agreement

These Terms, with the EULA, Acceptable Use Policy, Privacy Policy, and any order details at purchase, are the entire agreement between you and Crestora Labs regarding the Services and supersede prior agreements. If any provision is unenforceable, the rest remain in effect, and our failure to enforce a right is not a waiver.

Contact

Questions about these Terms — [email protected], or Crestora Labs, 6300 N Wickham Rd, # 130 - 422, Melbourne, FL 32940, United States.